Newsletter: September 2011

September Monthly Meeting

                         

Our guest speaker will be Dan Bricklin, president of Software Garden, Inc., a small consulting firm and developer of software applications that he founded in 1985. His current product is Note Taker HD, a popular productivity tool for the Apple iPad. He is best known for codeveloping VisiCalc, the first electronic spreadsheet, while he was a student at the Harvard Business School. VisiCalc is widely credited for fueling the rapid growth of the personal computer industry. He also developed Dan Bricklin’s Demo Program, an award-winning tool for the MSDOS during the 1980s, and co-founded two venture-backed companies, Slate Corporation and Trellix Corporation, in the 1990s. He is a founding trustee of the Massachusetts Technology Leadership Council and has received many honors for his contributions to the computer industry.

Dan Bricklin

The topic: Technology Trends
This wide-ranging presentation will cover various aspects of computer technology from the old PC days and the development of VisiCalc through what we are seeing today with respect to mobile, tablet, and other forms of computing. It includes first-hand photos and rare videos. Dan will also try to answer any questions you have about past trends as well as what he predicts for future trends. Having directly participated in the development of software from the mainframe days to today’s tablets, he has a unique perspective as both a business person and engineer.

Date: September 15, 2011
Location: Sheraton Needham
Registration, networking and cocktails starting at 5:30PM
Dinner at 6:15PM
Presentation to run from 7:00 to 8:00PM                          

Click here to register for this event


Is the Apple iPad Really Magical? 
 An article by Dan Bricklin

The iPad has reportedly become the “fastest adopted consumer electronics product” in history. The “content publishing” industry seems to be all excited about it being a platform to target. There is talk about it being for “content consumption” as opposed to “content creation.” I think such discussions miss what’s special about the device, and thinking that you passively “consume” what is sent to you, or even asking whether or not you should do word processing and emailing on it, miss the point and will lead you astray in designing applications for it.
From the first unveiling, Steve Jobs and Apple have referred to the iPad as “magical.” They say this over and over again about the device, like a mantra, indicating that there must be something important about it.
I think that this term is key to understanding a device like this. But it is also key that you know what I mean by “magical.”
Some people think magical means it’s technology is so advanced that you don’t understand it and believe it must be supernatural “magic.” However, the iPad is really just a computer, and the things it does are all things we’ve seen before, from touch and zooming, to portable access to information. The iPhone is not included when Apple says the iPad is magical, and the iPhone in many ways does the same things as the iPad. It can’t just be the technology alone that makes it magical.

Click here to read the rest of Dan’s thoughts on the iPad on his site.

 


Congratulations to Massachusetts High Tech 
CIO Innovation Awards Winners!

Early this summer, the Massachusetts High Tech organization elected three Boston SIM members as the most innovative CIO’s in the state!  If you see them at a Boston SIM event, please be sure to congratulate them on this significant achievement!

Public Sector Innovation Award Winner – Bill Oates, CIO for the City of Boston

Small Business Innovation Award Winner – Martin King, Founder, President and CIO of Gurnet Consulting

Enterprise Innovation Award Winner – Rich Adduci, VP and CIO of Boston Scientific
                                                       

 


Introducing Nan Jurgelewicz

Chapter Coordinator, Boston SIM
Nan will be joining Kate Carroll on the Boston SIM administrative team adding capacity to the Chapter, growing our presence and helping to achieve our goals, supporting Kate in administrative duties, and responding to inquiries as needed.
Many of you will remember Nan from her coverage of Kate’s maternity leave in 2009 and her valuable assistance at the past two Boston SIM annual golf tournaments. Nan’s background includes several years of IT conference management experience and she is reentering the working world after taking a few years off to raise her children, Ryan (8) and Nora (6).
Please welcome Nan to the Boston SIM administrative team!

Boston SIM and TechBoston put
high tech kids to work in high tech places 
On Friday, August 19, 2011, TechBoston, one of Boston SIM’s outreach partners, celebrated surpassing their goal of placing 100 advanced technology students from  Boston public high schools in seven-week IT internships.  This year 29 employers hired Tech Apprentices through a rigorous screening process that is managed by Cecilia Oyediran, TechBoston’s Employer Organizer who works at the Boston Private Industry Council.                                                      

Limayri Moreta, rising senior at John D. O’Bryant High School and Tommy Stiven, graduate of Boston Latin High School worked as networking interns at Blue Cross Blue Shield of Massachusetts this summer.
The Tech Apprentices worked in a wide range of positions with programs such as Microsoft Visio and Sharepoint, networking, web design and Q&A testing.  A number of Boston SIM members participated as host employers and provided opportunities that will help shape the educational and career decisions of their apprentices.

SIM Silver Meeting – September 27
September 27th from 4:00PM to 8:00PM Babson College, followed by dinner at Paparazzi in Newton.
Marlowe Farrar will present a “What I did on my vacation” story. Well, not exactly! Marlowe is spending some time in Nigeria and the Congo. He will show us some pictures but also tell us about some of the issues of creating an IT organization in countries without very good infrastructure. Attendees are encouraged to bring some ideas about their recent travels so that we can all consider what we should put on our bucket lists!
Hope to see you all there!
- Les
By the way – if you have any questions about this GREAT event, please get in contact with me atlesballscituate@gmail.com
Please click here to register

Boston CIO Roundtable: October 5
The October 5th Boston CIO Roundtable will be held at AstraZeneca Pharmaceuticals in Waltham, MA with registration beginning at 1:30pm.
The meeting will be from 2:00 to 5:30, followed by dinner at a local restaurant.
One speaker will be Paul Cushing, SVP of IT at ESPN, who will talk about the convergence of multimedia and computer technologies. The other speaker/topic is TBD.
Click here to register

Practitioners’ Roundtable – Social Media, October 6th

Between the opportunities that businesses are seeking to exploit through the implementation of social media initiatives and the growing multitide of employees abusing access rights on the job, today’s technology practitioners’ duties are evolving in new directions. On Thursday, October 6th, join with your fellow technology vice presidents and directors to discuss how they are they are addressing the challenges and opportunities of social media.Location TBD
4:00PM – 4:15PM: Networking and introductions
4:15PM – 6:00PM: Program and discussion
6:15PM – Dinner at nearby restaurant TBD
To register for this event, click here.

Fall 2012 membership drive
As you know, Boston SIM is the preeminent meeting place for IT executives in the greater Boston area with 500 members.  Remember, membership is the lifeblood of our association – the continual infusion of intellectual capital adds to the already rich membership value proposition and expands the quality of our SIM network.  Each member both contributes to, and benefits from, that intellectual capital.  Please renew today!
To grow our chapter membership, please nominate IT executives in your personal or professional network. These are people you have a relationship with – a colleague, subordinate, business partner, client, golf buddy, etc. – we need you to identify them and act as their Sponsor by nominating them. We’ll do all the heavy lifting, but we need sponsors to extend an invitation to join, then introduce and connect us to the nominee (make sure to copy Robert Johnson (rjohnson@atrion.net) on your email). Please, we need your help to make this happen!

A Message from TechBoston
One of the Boston SIM Community Outreach Partners, TechBoston, has been working with us on behalf of the Boston Public School system on various endeavors.  These initiatives include cyber safety, tech internship and other programs such as this past summer’s Golf IT program designed to invite young people into the technology world.   Programs such as these help the SIM membership give back to the community while at the same time helping improve the lives of those touched as well as build and strengthen relationships outside our immediate circles.
Felicia Vargas, TechBoston Program Director in the Boston Public School System, recognized these successes and their strengthening relationship with Boston SIM in a recent letter to Boston SIM leadership, stating that over 3,000 young people received Internet safety training and over 100 students were placed in summer internships!
Congratulations to all those involved in creating this success, particularly Jim Whalen, for his leadership with the Partner on these initiatives!

 

 

Newsletter: August 2011

September Meeting

Sure, it’s a little early to start thinking about the Fall, but here at Boston SIM, we never stop planning exciting events for you – as such, here are some details about this coming September’s monthly meeting:

Dan Bricklin

Our guest speaker will be Dan Bricklin, who is currently president of Software Garden, Inc., a small consulting firm and developer of software applications that he founded in 1985. His current product is Note Taker HD, a popular productivity tool for the Apple iPad. He is best known for codeveloping VisiCalc, the first electronic spreadsheet, while he was a student at the Harvard Business School. VisiCalc is widely credited for fueling the rapid growth of the personal computer industry. He also developed Dan Bricklin’s Demo Program, an award-winning tool for the MSDOS during the 1980s, and co-founded two venture-backed companies, Slate Corporation and Trellix Corporation, in the 1990s. He is a founding trustee of the Massachusetts Technology Leadership Council and has received many honors for his contributions to the computer industry.

The topic: Technology Trends
This wide-ranging presentation will cover various aspects of computer technology from the old PC days and the development of VisiCalc through what we are seeing today with respect to mobile, tablet, and other forms of computing. It includes first-hand photos and rare videos. Dan will also try to answer any questions you have about past trends as well as what he predicts for future trends. Having directly participated in the development of software from the mainframe days to today’s tablets, he has a unique perspective as both a business person and engineer.

Date: September 15th, 2011
At: Sheraton Needham
Networking and cocktails starting at 5:30PM
Dinner at 6:15PM
Presentation to run from 7:00 to 8:00PM

Click here to register for this event


Sharpen the Leadership Saw – August 16

Save the Date for Sharpen the Leadership Saw: Tuesday, August 16th!

The book: Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty by Patrick Lencioni.

Editorial Review from Publishers Weekly

Author, speaker and management consultant Lencioni (The Three Signs of a Miserable Job) preaches a business model that may seem antithetical to many, which he calls “getting naked”: being unafraid to show vulnerability, admit ignorance, and ask the dumb questions…

The book is available at the following sites:

·         Barnes and Noble Book ($13.58)

·         Barnes and Noble Nook ($14.97)

·         Amazon Book ($13.58)

·         Amazon Kindle ($12.22)

·         Audible ($7.49):

The location: Burlington/Bedford, MA area

Speaker: TBD

Sharpen the Leadership Saw is a quarterly half-day program offered to all current SIM members, and all former SIM RLF (Regional Leadership Forum) graduates, who are interested in evolving as a leader.  Through carefully selected book discussions and speakers, the program offers an opportunity to improve a fundamental understanding of leadership, and your own personal brand of it.

For those of you who yearn to read, learn from and apply the concepts of leadership-related books, this program may be just the little push you need to make it happen.  Join us at the next meeting and reconnect with your fellow SIM members and/or expand your network, “sharpen your saw” and practice continuous learning!

Session Details:

Date: Tuesday, August 16, 2011

Time: 1:30 p.m. registration until after dinner

Registration Details:  Cost: $50 (includes dinner out after the meeting – note that it does not include the cost of the book)

 If you have any questions, please contact Katrina Sorrentino at KSorrentino@irobot.com

A confirmation email with directions and other details will be sent to all registrants the day before the meeting.

Click here to register 


Consultants’ Blog:

SDaaS– Introducing a new layer to the cloud computing model
Question: I am confused about the Microsoft Azure cloud offering, is it a PaaS asMicrosoftsays, or a set of cloud based software development tools? 
A recent presentation I saw about Microsoft’s Azure cloud service claims that Azure is a PaaS (Platform as aService), while offerings from Rackspace and Amazon are IaaS (Infrastructure as a Service).  Coming from the network administration world I was left scratching my head.  You would think that by now cloud computing definitions would be settled.  After all, cloud technology as a concept has been around for at least five years.  As noted in my previous blog on cloud business and operations , NIST has published a viable definition even with its somewhat operational bias.  To me and the majority of the IT community, the definition of PaaS is that it provides the operating system but any tools or applications installed on that platform are beyond the scope of a PaaS service.
Drilling down further into the mystery, there seems to be a gap in the three layer model that requires an additional component.  Cloud computing follows the traditional IT model of infrastructure support and application development as separate functions.  IaaS and PaaS are both services that are designed, built and supported by people who are IT infrastructure engineers.  They have little knowledge or interest in the applications that sit on top of the systems they build.  SaaS products, on the other hand, are developed as applications designed to be used primarily byendusers.  Modern SaaS products typically leverage IaaS and PaaS services for their infrastructure.
Microsoft Azure and other similar services, such as, AppEngine by Google and Force.com by Salesforce.com clearly are providing services that do not fit into that classic three layer cloud computing model.  They deliver tools for building new applications and supporting existing software, but unlike SaaS (Software as a Service) these services are designed specifically to be used by developers to create new applications.  Azure does have some built-in run time support tools, but unlike VMware’s vFabric, the tools are designed from the developer’s, not operational perspective.
So I would argue that Microsoft’s definition of Azure as a PaaS is misleading. Clearly Microsoft is co-opting the term PaaS by its own unique definition for marketing purposes, but I think that just muddies the waters unnecessarily.  Microsoft Azure as a comprehensive development platform in the cloud built from familiar components has few real competitors and offers a valuable service for Microsoft centric shops that have no other viable way to easily migrate to their applications to the cloud.  A more accurate view is that Azure is an application development environment as a service.  Maybe the best term for Azure and other such tool kits should be Software Development as a Service or SDaaS.  By labeling these offerings separately it clears up the confusion between the IT operations and development functions.  The four layer cloud model, IaaS, PaaS, SDaaS, and SaaS more closely maps to the required staff skills and matches the IT functional model that exists in most organizations today.
As their web portal says, “Windows Azure and SQL Azure enable you to build, host and scale applications in Microsoft data centers.  They require no up-front expenses, no long term commitment, and enable you to pay only for the resources you use.”  Sure reads like a cloud Software Development as a service offering to me.
About the Author
Beth Cohen, Cloud Technology Partners, Inc.  Moving companies’ IT services into the cloud the right way, the first time!

 

Newsletter: July 2011

September Meeting

Sure, it’s a little early to start thinking about the Fall, but here at Boston SIM, we never stop planning exciting events for you – as such, here are some details about this coming September’s monthly meeting:

Dan Bricklin

Our guest speaker will be Dan Bricklin, who is currently president of Software Garden, Inc., a small consulting firm and developer of software applications that he founded in 1985. His current product is Note Taker HD, a popular productivity tool for the Apple iPad. He is best known for codeveloping VisiCalc, the first electronic spreadsheet, while he was a student at the Harvard Business School. VisiCalc is widely credited for fueling the rapid growth of the personal computer industry. He also developed Dan Bricklin’s Demo Program, an award-winning tool for the MSDOS during the 1980s, and co-founded two venture-backed companies, Slate Corporation and Trellix Corporation, in the 1990s. He is a founding trustee of the Massachusetts Technology Leadership Council and has received many honors for his contributions to the computer industry.

The topic: Technology Trends
This wide-ranging presentation will cover various aspects of computer technology from the old PC days and the development of VisiCalc through what we are seeing today with respect to mobile, tablet, and other forms of computing. It includes first-hand photos and rare videos. Dan will also try to answer any questions you have about past trends as well as what he predicts for future trends. Having directly participated in the development of software from the mainframe days to today’s tablets, he has a unique perspective as both a business person and engineer.

Date: September 15th, 2011
At: Sheraton Needham
Networking and cocktails starting at 5:30PM
Dinner at 6:15PM
Presentation to run from 7:00 to 8:00PM

Click here to register for this event


CIO Perspectives Event produced by CIO Magazine 
Boston SIM is pleased to be partnering with CIO Magazine on the CIO Perspectives event in Boston on July 20, 2011.  As a member of Boston SIM, you are eligible to attend this event at no cost.  The qualification criteria for attendees is senior IT executives, but a limited number of seats are available for SIM members who do not meet the qualifying criteria for the event.
Event Details:
Wednesday, July 20, 2011, 8:30am – 6:15pm
The Sheraton Boston
39 Dalton Street, Boston, MA
CIO Perspectives is a unique event which taps into a deep network of visionary CIOs and business experts to deliver timely, relevant, actionable ideas. From mobility to convergence, from leadership to cloud, this one-day event is packed with informative sessions and full networking opportunities. CIO Perspectives Boston will be your best opportunity of the year to gain insight into your most pressing IT and business issues from other local CIOs and industry thought leaders.

Click here to register


Culture Eats Strategy for Breakfast – Innovation in the real world

Question: How can established companies create a culture that encourages and rewards innovation?
Years ago, Fred Tuffile, my entrepreneurship professor at Bentley University once said the biggest advantage that new start-up companies have over established businesses is a blank piece of paper.  They might not have any money or customers, but they do have some ideas and a capability for innovation.  Typically, as companies grow and mature over time, they develop processes, bureaucracies and the dreaded, “that’s not the way we do it here” attitude.  Things do not always need to end up this way.  The companies that do maintain an innovative culture consistently out perform their more conservative counterparts.  With the right sponsorship and support from management, it is possible to create a culture that nurtures and encourages innovation in IT and all areas of the business.
At the recent MHT – New England CIO Innovation Summit, unlike the buttoned down MIT CIO Symposium a few months ago, the panelists were all sending a clear message that businesses need to embrace innovation throughout the organization.  Bill Oates, the CIO of the City of Boston, found that even the most traditional cultures are accepting of innovation when the benefits are clear to the rank and file city workers.  Tsvi Gal, the keynote speaker, noted that 85% of IT services are the same across all organizations, but it is the last 15% that are the critical differentiators.  Think of the cloud as a way to make that 85% of the IT infrastructure completely transparent, so that the corporate IT resources that really know the business can concentrate on the 15% that really delivers business value.
No matter where you are on the corporate cultural spectrum, it is possible to drive innovative thinking.  The key is to work at different levels of the organization simultaneously.  If the executive management is actively encouraging an innovative culture, even the most hide-bound staff will catch the excitement.  At the other end of the spectrum, those skunk works projects that bubble up from the groups of smart engineers continually generate 80% of the new ideas in a company.  Those groups are creating the future products.  If they are not nurtured within the corporate structure, they will eventually take their good ideas someplace else or strike out on their own.  You need corporate executives to support smart staff so they can be creative and innovative with in the enterprise ecosystem, and the smart innovators need to know they are supported.  Together you will take over the world.
About the Author
Beth Cohen, Cloud Technology Partners, Inc.  Moving companies’ IT services into the cloud the right way, the first time!

 

 


 

Newsletter: June 2011

June Monthly Meeting

Analytics at Work: Smarter Decisions, Better Results

Featuring:  Tom Davenport, President’s Distinguished Professor of Information Technology and Management at Babson College

Date:    Thursday, June 9, 2011

Location:     Boston Marriott Burlington
One Burlington Mall Road, Burlington, MA

Schedule:
5:30 – 6:15 PM: Registration & Networking
6:15 – 6:45 PM: Dinner
6:45 – 7:00 PM: Welcoming Remarks
7:00 – 8:00 PM: Presentation

Join us on Thursday evening, June 9th at the Boston Marriott Burlington in Burlington, MA for our June monthly meeting featuring Tom Davenport, President’s Distinguished Professor of Information Technology and Management at Babson College, who will discuss Analytics at Work.
Some prominent organizations continue to make poor decisions despite the availability of several new decision tools and frameworks, such as business analytics. It’s time for them to systematically examine the types of decisions that are made in the organization, and how they might be improved. Greater use of analytics and fact-based decisions is one of the primary approaches to improving decision processes. This is particularly important given the explosion of online and offline data in many businesses.
In this presentation, Tom Davenport will describe how any organization can improve its analytical capabilities, and then how they can be linked to better decision processes.  In addition to analytics, he will describe other common interventions for better decisions, and will present a process for systematically improving decisions and translating them into action and better business results.
To register for this meeting, click here (You must register by Monday, June 6th to secure your spot!)
* Please note: if you are a member with a pre-paid 2011 monthly meeting subscription, simply enter the discount code you were emailed by Kate Carroll, during the checkout process. That will credit your transaction down to zero. If you have any questions, please contact kcarroll@bostonsim.org.
Note to Members in Transition: As we have done the past few months, we have made arrangements to have time for Members in Transition to meet after the general meeting to discuss what’s happening in the market, what you’ve been doing that seems to work, and anything else that comes up of interest to the group.  Please email kcarroll@bostonsim.org if you plan to attend.


Boston SIM Holds 1st Golf ‘IT’ Mentoring Event

with TechBoston Academy
Boston SIM and the New England Chapter of Healthcare Information and Management Systems Society (HIMSS) partnered with TechBoston Academy to hold the first Golf ‘IT’ event at McGolf in Dedham on May 24th.  The 24 participating students were recognized technology leaders and volunteers, who maintain equipment, prepare content for websites and support curriculum activities.  The event paired IT professionals from leading companies in the Boston area who served as mentors, with tech-focused high school students in an informal setting to learn about career choices and golf basics.
Marlowe Farrar, CIO at Management Sciences for Health in
Cambridge with TBA students Urbriel Zizi and Wilders Pierre

“On behalf of TechBoston Academy, I appreciate the time the Boston SIM and New England HIMSS members are taking to mentor our students,” stated Mary Skipper, Headmaster of TechBoston Academy.  “TechBoston Academy students are tech-savvy and this opportunity to meet with professionals who are daily using the skills we teach in classes will give the teens a connection to the real world of work and a better understanding of the path they’ll need to get there.  These IT professional associations have come up with an innovative way to inform our students about careers in high tech while exposing them to golf fundamentals.  I know it will be a memorable day in their young lives.”
TBA students with mentors from Boston SIM and NEHIMSS

Commenting on the event, Kevin More, President of Boston SIM remarked, “Through our 10+ years of community outreach, SIM has targeted and funded opportunities for students who are exploring early career choices in technology. The novel format of Golf IT encouraged interactions about the IT profession in a fun and engaging setting while at the same time providing recognition to student volunteers and leaders at TechBoston Academy.”

A Boston SIM member is contributing her IT expertise to a local nonprofit through
outreach partner, Common Impact.
Amy Cowgill, Senior IS Program Manager of Aspen Technology will be working closely with Inquilinos Boricuas en Accion (IBA), Executive Director, Vanessa Calderon-Rosado over the next six months. IBA is a dynamic community building agency dedicated to increasing the social and economic power of individuals and families through education, economic development, technology and arts programming that builds safe, vibrant and culturally diverse affordable housing communities. Amy will be working with IBA to help them define a database design that will best help the organization track its effectiveness. To do this, Amy will meet with IBA to understand what metrics the organization is looking to track and then will work with the organization to define a database design and reporting structure that will allow the organization to track and report on these key metrics.


SIM Silver – May meeting recap

We had a great meeting on Thursday, May 5, 2011, at Babson followed by dinner at Pappa Razzis.  It was great and well worth our time and not just because of Dave’s wine selection.  Dave Corbett, author of the book the Portfolio Life was invited by Mary Finlay.  If you remember, his book was what got us started with SIM Silver. He talked a lot about the process of moving into the next stage of life (he does not like the word retirement).  He said that the four big issues that executives have when they leave full time work are:
1. they lose their identification,
2. they had never anticipated the isolation,
3. they are home alone with their spouse, and
4. they have no goals.

He also spoke to the portfolio of six things that must be a part of the next stage of life. They are:
1. continue to work,
2. spend more time with family,
3. spend more time on leisure
4. participate in lifelong learning
5. give back, and
6. have a spiritual base.

We all resonated with everything that he said and the discussion was very lively!

Next meeting is September 20th and we expect to have Carlo D.Este, a historian, who has written many books about World War II heros such as Churchill, Eisenhower, and Patton.  Save the date!

For more information contact Les Ball at lesballscituate@gmail.com



Attention Boston SIM Golfers!

This years event is SOLD OUT!
Those who purchased their tickets early will be spending the day at the Cyprian Keyes Golf Club,
playing in a “Best Ball” Golf Tournament on a beautiful 18-hole championship golf course, networking with 150+ IT Executives, Practioners, Vendors and Sponsors, participating in golf-related contests, and enjoying a boxed lunch, cocktail reception and dinner afterwards, all while helping support Boston SIM’s outreach partners.

Proceeds from this Golf Tournament are used to support the Boston SIM Outreach Programs, our Outreach Partners:  Year Up <http://www.yearup.org/>, Teen Voices <http://www.teenvoices.com/> , Common Impact <http://www.commonimpact.org/> , Tech Boston <http://www.techboston.org/>, and our Future Potential in IT outreach to area colleges and universities. These organizations greatly benefit from the generous support of Boston SIM and our Golf Tournament Sponsors.  SIM Member companies are encouraged to sponsor and to nominate vendors that would benefit from their participation.  We need your help to contact those vendors. If you know of any vendor that might be interested in becoming a sponsor, please email their information to Ray Barry at rmbarry@comcast.net or call (781)910-9581

This year’s confirmed sponsors to date follow:


Practitioners’ Roundtable –

The Promise and Peril of the Cloud

Cloud platforms are the next major revolution in computing.  They promise to reduce capital expenditures, simplify the provisioning process, promote business continuity, and enable organizations to focus on their core competencies.  We’re told that the Cloud  will also make it possible to reach customers in new ways and even generate new revenue streams.

When considering Cloud strategies, organizations must consider issues such as security, data privacy, latency, disaster recovery, connectivity, and the potential for vendor lock-in. We must also evaluate how  compliance with various laws and regulations will be ensured.  Join your peers at the Director and VP levels for a lively discussion on the promise and peril of the Cloud.

We will be joined that evening by a special guest Chris Hallberg, Azure Director – Microsoft Northeast, who will share Microsoft’s value proposition for its Cloud offerings.

The discussion will be held at Microsoft on 201 Jones Road; Suite 601, Waltham, MA 02451

Agenda:
4:00PM – 4:15PM: Networking and introductions
4:15PM – 6:00PM:  Program and discussion
6:15PM – Dinner at Biagio on Moody Street

To register for this event, click here.

Proposed Boston SIM Bylaw Change

Periodically updates are required in the governing bylaws of SIM Boston to reflect changes in the organization. At the upcoming monthly meeting on June 9th, the following change will require a two-thirds vote to add the Helpdesk Roundtable Facilitator as a Director and to recognize co-chairs or co-facilitators as Directors – each with one vote.

Section 2a.  DIRECTORS.  The following Directors shall be elected annually by the members to serve a one-year term from January 1 through December 31:
President
Vice-President
Treasurer
Secretary
Program Chair*
Membership Chair*
Marketing Chair*
Outreach Committee Chair*
Newsletter Editor*
Web Editor*
Boston CIO Roundtable Facilitator*
Providence CIO Roundtable Facilitator*
Practitioners’Roundtable Facilitator*
Consultants’ Roundtable Facilitator*
Sharpen the Leadership Saw Facilitator*
Helpdesk Roundtable Facilitator*
Academic Liaison*

*             Based on the annual nomination process of Directors, co-chairs or co-facilitators may be elected and each individual will be considered a Director with one vote.

Newsletter: May 2011

May Monthly Meeting

Panel Discussion: Acquisition Integration

Facilitator:
Martha Heller, President, Heller Search Associates

Panelists:
Dan Abushanab, CIO, Art Technology Group
Michael Healy, President of Yeoman Technology Group
Christine Putur, SVP of IT for North American Delivery and Supply Chain, Staples
Larry Rowland,VP, Acquisition Integration at Nuance Communications

Date:    Thursday, May 19, 2011

Location:     Café Escadrille
26 Cambridge Street, Burlington, MA

Schedule:
5:30 – 6:00 PM: Registration & Networking
6:00 – 6:45 PM: Dinner
6:45 – 7:00 PM: Welcoming Remarks
7:00 – 8:00 PM: Panel Discussion

Topic: Panel Discussion –Acquisition Integration

The Good, Bad and the Ugly is not just western movie starring Clint Eastwood, it can also describe the merger or acquisition of a firm.  While the level of success of M&As depends on many factors, it is clear that technology integration is emerging as a key factor.  As the reach of technology has permeated all aspects of business operations combined with the greater reliance on technology to support the business, the smooth and successful integration of technologies employed by both firms is a critical success factor.  Even with virtualization and the cloud, the successful integration of disparate platforms and/or systems is still a challenge.  The human capital side of M&As also plays an important role in the outcome of the M&A.

As the economy is slowly recovering and M&A activity is accelerating, the successful integration of IT systems has never been more critical.  Our four panelists, each of whom is a veteran of the acquisition process, either as the acquirer and/or as the acquiree, will share their experiences and lessons learned.


Martha Heller is the President of Heller Search Associates, LLC and a Contributing Editor for CIO magazine.  Martha and her team at Heller Search Associates specialize in helping companies hire CIOs and other IT executives across multiple industries. Prior to founding Heller Search Associates, Martha was managing director of the IT Leadership Practice at ZRG Partners, a global boutique executive search firm.

Before establishing her career in executive search, Martha was co-founder and managing director of CIO magazine’s CIO Executive Council, a professional organization for CIOs.  During her seven-year tenure at CIO magazine, Martha wrote a weekly column on IT leadership and led a series of executive events on IT staffing, career development, and leadership.

Martha continues to write for and speak to CIO audiences. She is CIO magazine’s CIO Paradox columnist, author of CIO.com’s Movers & Shakers blog and has recently published an article in The Corporate Board magazine that addresses the value of CIOs serving on corporate boards and in CFO magazine that advises CFOs on CIO hiring strategy.

Martha is an active speaker for executive audiences. She has presented at executive events run by CIO magazine, the CIO Executive Summit, CIO Decisions, MIT’s emerging technology conference, SIM, the United Nations Forum on Women and Technology, and numerous academic executive programs. Martha is also a judge for CIO magazine’s prestigious CIO 100 awards.

Dan Abushanab was the CIO at Art Technology Group (ATG) in Cambridge for 8 years, during which time the company came back from the depths of the dot com bust to become a growing and profitable enterprise.  Revenues more than doubled, and headcount grew from about 280 to 650.  Part of the growth happened through acquisition.  ATG acquired four companies in that time, ranging in size from 15 to 200 employees.  Dan and his IS team were a key part of the due diligence and integration for each acquisition, developing a checklist and template methodology that served them and their colleagues well.

In January of this 2011 Oracle acquired ATG.  Again, Dan was heavily involved in both the due diligence and integration efforts, this time from the other side.  Having been on both sides of the process Dan brings a unique perspective to what works and what doesn’t.  You can visit linkedin.com/in/dabushanab to learn more about Dan’s background.


Michael Healyis the President of Yeoman Technology Group, an engineering and research firm focusing on maximizing technology investments for organizations, and a Senior Contributing Editor at InformationWeek. He has more than 23 years’ experiencein technology and software integration.

Prior to founding Yeoman, Mike served as the CTO of national network integrator GreenPages. He joined GreenPages as part of the acquisition of TENCorp, where he served as president for 14 years. He has been directly involved in a dozen acquisitions and integrations as a buyer, seller, and as a contracted integration partner. You can read Michael’s full profile at linkedin.com/in/michaelarthurhealey.


Christine Puturis theVice President of Information Technology for North American Delivery and Supply Chain at Staples.  Chris and her team are responsible for identifying, developing and maintaining technology for the North American Delivery business and the US Supply Chain operations.  Chris also led the information systems integration efforts following Staples’ acquisition of Corporate Express in 2008.

Chris joined Staples in 1999 as an IT Director, managing the project services organization for the Staples.com business.  From there she went on to hold a number of roles in the areas of technology strategy, project services, technology services, and retail systems.

Prior to coming to Staples, she was with Digital for 15 years and participated in the merger with Compaq.  Chris holds a BA in Administrative Science and Math from Colby College and a MS in Management Information Systems from the Boston University Graduate School of Management.

Larry Rowland, for the past three years, has been the VP of Acquisition Integration at Nuance Communications, the leading provider of speech and imaging solutions around the worldwith revenues of $1.4B and over of 5000 employees.  During this period, Larry has managed the integration for over 40 acquisitions.  The success of these acquisitions and their related integrations has been instrumental in Nuance’s Market Cap increasing 21X from $280M in 2002 to over $6B today.

Prior to his current position, Larry was the CIO for Nuance as well as the CIO for Macromedia, Allaire, and Teradata.  You can view Larry’s complete profile at linkedin.com/in/larryerowland.

Click here to register


Tangled Up in Clouds –
Interdependency lessons from the AWS outage

Question:  Amazon’s recent AWS outage affected a surprisingly large number of sites.  What can we learn about cloud resiliency and how can we minimize these outages in the future?
AWS, Amazon’s hosted web services offering suffered a major outage with some data loss at one of its data centers on April 21, 2011.  It was not the first such outage and I rather doubt it will be the last, but it was the one that was exposed what I call the dirty secret about cloud computing: the illusion of low cost high availability, systems backup and protection, and how quickly so many cloud services have become interdependent.
Ultimately, data protection and high availability boils down to having multiple copies of your data and IT systems in multiple locations with good reliable bandwidth connecting them.  Traditionally, high availability (that is 5 nines and up) has been expensive due to the cost of the bandwidth and hardware needed to deliver the level of service required.
On the surface moving your IT infrastructure to the cloud looks and sounds very attractive.  In theory, the cloud offers a great solution.  By purchasing cloud services, anyone can leverage the investments of Amazon, Google, Rackspace and the other major cloud vendors in state of the art data centers with full redundancy, and big network pipes for a tiny fraction of the cost of doing it in-house.  By moving IT infrastructure to the cloud you can take advantage of the redundancy and resiliency of using multiple vendors and multiple data centers and get enterprise class data protection at rock bottom prices.  Reading between the lines of the standard service level agreements for the low cost cloud services paints a very different picture.  Amazon guaranties 98% uptime, hardly earth shatteringly difficult to achieve.  Once you add in all those pesky asterisks and interdependencies, it is unlikely that anyone is going to be able to collect on this incident or any downtime at all.
Setting aside the issue of Amazon services level agreements, all of this assumes that you have control over most if not all of the systems and services in your IT stack.  What this outage highlighted for many companies is that even if they had built in the best failover and high availability into their systems, they were still dependent on vendors and services that might not have been quite so diligent.  As more companies take advantage of the increasingly specialized cloud services built on top of the cloud utility vendors’ infrastructure, insuring uptime is going to be increasing more difficult to determine through the maze of inter-dependent services.
The bottom line for a business that wants to gain the advantage of high availability at low cost is that you need to make sure you have not only architected your own service to have a full failover solution, but you will also need to spend time doing diligence on all of your vendors’ policies and architectures as well.  No matter how good the SLA is, if one of your upstream service providers does not have a good policy in place, your site will still be affected by their lack of planning.

Visit the Blog at:
http://itknowledgeexchange.techtarget.com/it-consulting/tangled-up-in-clouds-interdependency-lessons-from-the-aws-outage/

About the Author
Beth Cohen, Cloud Technology Partners, Inc. Moving companies’ IT services into the cloud the right way, the first time!


NE HIMSS 6th Annual Public Policy Event (May 11th) – “The Healthcare Trilogy:  Improving
Patient Care / Payment Reform / Healthcare Technology”

For those in healthcare technology, the New England Chapter of HIMSS is holding its 6th Annual Public Policy Forum on May 11th at the Four Points Sheraton in Norwood, MA. Presentations and panel discussions will focus on the impact of Payment Reform on the healthcare system and specifically on healthcare technology.  For more information, go to  http://nehimss.org/events/events34.html

 


Boston SIM Consultant Roundtable
Topic: Leveraging Global Resources to build an
IT ConsultancyDear Boston SIM Colleagues:

You are invited to join us at the next scheduled meeting of the Consultant Roundtable on Thursday, May 12th. Join us as we discuss how access to global IT resources has forever changed IT consulting and service delivery.

We will start things rolling at 4:00PM with networking at the Microsoft Northeast District Office on Jones Road in Waltham. We have the room reserved starting at 3:30PM. After our discussion, there will be more time to network in a more relaxed environment as we repair to a local Waltham venue for a meal and good conversation.

The schedule is as follows:

Thursday, May 12, 2011
Microsoft Northeast District Office
201 Jones Road
Waltham, MA

4:00PM – 4:15PM: Networking and introductions
4:15PM – 6:00PM:  Program and discussion
6:15PM: Dinner at local Waltham restaurant TBD

To register for this event, click here.


Golf IT – Career/Golf Mentoring Event, May 24th from
12:30pm to 2:30pm – Registration Closes May 10th!
SIM Boston is excited to announce a new event in partnership with TechBoston Academy (http://techbostonacademy.org/), a technology-focused Boston Public School in Dorchester. On Tuesday, May 24th from 12:30p to 2:30p, 25 high school students will be matched with 12 adult ‘mentors’. The event will provide an opportunity to discuss career options in technology as well as provide exposure to and instruction in golf. If you are willing to share details of your own career path and have a decent golf swing, please contact Kate Carroll, Chapter Administrator, at kcarroll@bostonsim.org to reserve a spot as a mentor.   A limited number of mentor spots are available.  If you have additional questions, please feel free to contact Kate Carroll or Jim Whalen at jwhalen@bostonproperties.com.

Where:    McGolf Driving Range, Route 109, Dedham, MA
When:      Tuesday, May 24th from 12:30p to 2:30p


MIT Sloan CIO Symposium-
Beyond the Crossroads: How will the CIO role
evolve in the digital business world?
Following the success of the seven prior years, the MIT Sloan Alumni Club of Boston, in association with the MIT Center for Digital Business and the Boston Chapter of The Society for Information Management (SIM), will be hosting its annual MIT CIO Symposium on May 18, 2011.
As CIO and as a senior business executive, you embrace a technology vision to enable improved global business performance for your company. With pressure to do more with fewer resources mounting every year, your success increasingly requires tapping into innovative technologies and new ideas to get the job done. What sparks these ideas? How do you keep up with leading innovations?  Find out at the 2011 MIT Sloan CIO Symposium.
MIT is offering SIM members a special partner discount savings of 25%– Register with the promo code “mitciosim2011”.
Hear from IT business leaders and MIT professors. Network with CIOs and your SIM colleagues. Discover new technologies developed at MIT. This exciting symposium offers a day of presentations, panels, lunch, networking, a closing reception and a special Innovation Showcase featuring 10 carefully selected early stage companies, providing the most innovative and valuable IT solutions.
To become a sponsor of the event, click here to request a sponsorship package
Click here to submit an application to the 2011 CIO Leadership Award
Click here for the Call for Applications for the 2011 Innovation Showcase at the MIT Sloan CIO Symposium
Time: 7:30 am – 7:00 pm
Date: May 18, 2011
Place: MIT Campus – Kresge Auditorium – Cambridge, MA
Register: www.mitcio.com
Contact: Graham Rong, MIT Sloan CIO Symposium Chair, grong@MIT.EDU


Golf Tournament date has been set!
One of our favorite perennial events is coming up!
This year’s golf tournament will be taking place on Wed. June 15th at Cyprian Keyes in Boylston, MA.
Player registration will be opening up soon and there are a number of sponsorship opportunities still available.

Anyone interested in sponsorship should contact Ray Barry at rmbarry@comcast.net.

This year’s confirmed sponsors to date for 2011 follow:


Practitioners’ Rountable – Social Media

Between the opportunities that businesses are seeking to exploit through implementing social media initiatives and the growing multitide of employees abusing access rights on the job, today’s technology practitioner is evolving in new directions.  On June 23, join with your fellow technology vice presidents and directors to discuss how they are they are addressing the challenges and opportunities of social media

Location TBD
4:00PM – 4:15PM: Networking and introductions
4:15PM – 6:00PM:  Program and discussion
6:15PM – Dinner at nearby restaurant TBD

To register for this event, click here.

Attention Boston SIM Members

To help us serve you better, please take a moment to review and update your membership information by clicking here.
If you have any questions about SIM Membership or if you have a colleague interested in joining Boston SIM, please contact Boston SIM Membership chair, Robert Johnson, at 401-595-7134 or rjohnson@atrion.net

Newsletter: April 2011

April Monthly Meeting
Panel Discussion: Social Media

Facilitator:
Maryfran Johnson, Editor in Chief, CIO Magazine & Events

Panelists:
Tom Catalini, VP of Technology, William Gallagher Associates
Matthew Karlyn, Senior Counsel, Foley & Lardner LLP
Kevin More, VP of Information Systems, May Institute, Inc.
John Refford, VP Strategic Marketing Technology, Natixis Global Associates

Date:          Thursday, April 14, 2011

Location:    Sheraton Needham Hotel, 100 Cabot Street, Needham, MA

5:30 – 6:00 PM: Registration&Networking
6:00 – 6:45 PM: Dinner
6:45 – 7:00 PM: Welcoming Remarks
7:00 – 8:00 PM: Panel Discussion

Last year, Boston SIM hosted twopresentations on Social Media, “CIOs and Social Media” by John Sviokla and “Enterprise 2.0: New Collaborative Tools for Your Organization’s Toughest Challenges” by Andy McAfee.  These presentations addressed the “Who, Where, Why, and When” of using Social Media tools in the enterprise.
To answer the “What and How” Social Media questions, we have secured four panelists who will discuss what Social Media tools they are considering/implementing/using, what are/were the business drivers/issues, how they are going about it as well as sharing any lessons learned and issues that may need to be addressed up front.

Maryfran Johnson, Editor in Chief, CIO Magazine & Events, brings more than 20 years of experience covering IT leadership, technology and business trends to her role, along with an extensive network of CIO contacts built during previous leadership positions as Editor in Chief of Computerworld (1999-2004) and Founding Editor of CIO Decisions magazine (2004-2007). In January 2009, Maryfran was named Editor in Chief of CIO Magazine & Events. This unique dual role combines strategic direction of the leading publication for chief information officers with all editorial content for CXO Media’s extensive portfolio of national and regional events.

Since the mid-1990s, Maryfran has been featured in media interviews as an expert commentator on IT/business leadership issues. She frequently serves as a guest speaker and moderator at industry conferences, where she is known for her engaging stage presence and deep knowledge of IT executive issues.

Tom Catalini is the VP of Technology at William Gallagher Associates (www.wgains.com), a leading provider of insurance brokerage, risk management and employee benefit services to life sciences, technology, financial risks, healthcare, aviation, renewable energy, clean tech, environmental services and other companies.
Tom is a member of the Boston SIM Board of Directors, where he is responsible for the bostonsim.org website and is an active member of the marketing and social media committee. He also serves as Boston SIM’s liaison to outreach partner Common Impact, where he has acted as a technology mentor for a Boston area nonprofit, assisting in website design and social media strategies.

Tom’s blog, “People & Technology”, can be found at www.tomcatalini.com and contains writings about leadership, communication, productivity, and technology. You can view Tom’s complete profile at linkedin.com/in/tomcatalini and connect with Tom on Twitter at @tomcatalini.

Matthew Karlyn is a partner with Foley & Lardner LLP, an international law firm started in 1842 whose practice areas encompass the full range of corporate legal services, including corporate governance and compliance, securities, mergers and acquisitions, litigation, labor and employment, intellectual property and IP litigation, and tax.CIO magazine has named Foley to its CIO 100 list six times for our client-focused technology.Matthew is a member of the firm’s Information Technology & Outsourcing Practice and the Privacy, Security & Information Management Practice.
Mr. Karlyn is a national speaker and frequent writer on outsourcing and information technology law and policy, and issues pertaining to drafting and negotiating outsourcing services, information technology and professional services contracts, statements of work and service level agreements. He has published over 20 articles (including chapters in two books) and given over 50 presentations on, among other topics, IT contracting and procurement, outsourcing policy, federal and state laws affecting outsourcing, negotiation strategy and techniques, essential elements and risks associated with cloud computing, drafting and negotiating outsourcing agreements, enterprise use of social media, and privacy issues facing companies.


Kevin More is theVice President of Information Technology at the May Institute, Inc., a national healthcare and human service organization with over 200 service centers in the Northeast, Southeast and West Coast. Kevin is the senior most IT executive and responsible for the organization’s overall technology strategy, execution and direction. He holds an MBA from Bentley University and is a 2005 graduate of the SIM’s Northeast Regional Leadership Forum.

Kevin More is the current President of Boston SIM. Over the past four years, he has been a very active participant and contributor in the SIM National Marketing Committee where he has given multiple presentations on social media, marketing and program best practices.  In 2010, he chaired the SIM International Social Media Team with the primary objective of integrating Social Media into the society’s overall communication and collaboration strategy. Currently, he is actively growing the “SIM Connect” LinkedIn group to improve cross chapter collaboration and in 2010 authored the SIM International Wikipedia entry where he was able to research and document the history of SIM International as well as the Boston Chapter. Kevin can be followed on Twitter at @kmmore


John Refford is the VP of Strategic Marketing Technology at Natixis Global Associates,an investment management firm that offers both institutional and retail money management solutions across a wide selection of asset classes and vehicles.  Natixis Global Associates is an affiliate of Natixis Global Asset Management, an international investment firm with $719 billion in assets.

John is a Financial Service professional with 17 years of experience, including 13 years management experience.  As the leaderof his company’s social media team, John will share with us his insights about the studies and attitudes related to social media at a regulated firm.  In addition, John leads efforts on segmentation, campaign process and corporate innovation.  John writes about Marketing Technology at his personal blogrefford.comand at his personal twitter account@iamreff.

 

Click here to register


Outreach Partner Spotlight – Year Up

BOSTON CHAPTER MEMBERS OUTREACH OPPORTUNITY
For ten years the Boston Chapter has been associated with Year Up.  Year Up was the Chapter’s first Outreach Partner and it has been a wonderful relationship.  It has been a triple win – a win for the Chapter, our members company and, of course, a big win for the Year Up students.  As a result of events like our annual Golf Tournament we provide a scholarship, leadership awards and intern briefcases but there is still one BIG thing missing in our relationship – YOU!
Year Up management and the students appreciate those things but they would like to see more of our members visiting their site and getting to know their students.  Below is a description of a great opportunity for you to get involved and personally ‘give back’.  I have had the pleasure to speak with the students on Fridays many, many times and I can’t really express the joy it brings to talk to them and with them in their environment.  They sit quietly and listen to your every word, ask great followup questions and hang around after to engage in more conversation.  It is an exciting opportunity and one that I hope you will consider.  Stuart Childress coordinates the series and is very responsive either via email or phone – just mention Boston SIM and you will be welcomed.  Please call her or if you have other questions, call me, Brad Sweet, Chapter Trustee. 508-477-9576 or bradsweet2 @aol.com

YEAR UP’S GUEST SPEAKER SERIES
Every Friday, Year Up hosts a guest speaker series from 12:30-1:30.  It is a one-hour lecture style format where we bring members of the professional community to share stories about their education, any mentor they might have had, and their overall career experience.  We ask speakers to talk for approximately half the time and leave ample time for questions and answers.  The Wednesday before the session, Year Up will contact you via phone to talk about what the students are currently work on in their classes in order to provide additional context for the speaker.

SAMPLE QUESTIONS STUDENTS MAY ASK GUEST SPEAKERS

  • What do you do on a day to day basis?
  • What was one moment or instance that had a significant impact on your life/career?
  • How have mentors played a role in your life?
  • How important is the ability to receive and give “feedback” in the corporate world?
  • What personal values have helped you succeed?

CONTACT STUART CHILDRESS at schildress@yearup.org or 617-542-1533×1012



MIT Sloan CIO Symposium-
Beyond the Crossroads: How will the CIO role
evolve in the digital business world?
Following the success of the seven prior years, the MIT Sloan Alumni Club of Boston, in association with the MIT Center for Digital Business and the Boston Chapter of The Society for Information Management (SIM), will be hosting its annual MIT CIO Symposium on May 18, 2011.
As CIO and as a senior business executive, you embrace a technology vision to enable improved global business performance for your company. With pressure to do more with fewer resources mounting every year, your success increasingly requires tapping into innovative technologies and new ideas to get the job done. What sparks these ideas? How do you keep up with leading innovations?  Find out at the 2011 MIT Sloan CIO Symposium.
MIT is offering SIM members a special partner discount savings of 25%– Register with the promo code “mitciosim2011”.
Hear from IT business leaders and MIT professors. Network with CIOs and your SIM colleagues. Discover new technologies developed at MIT. This exciting symposium offers a day of presentations, panels, lunch, networking, a closing reception and a special Innovation Showcase featuring 10 carefully selected early stage companies, providing the most innovative and valuable IT solutions.
To become a sponsor of the event, click here to request a sponsorship package
Click here to submit an application to the 2011 CIO Leadership Award
Click here for the Call for Applications for the 2011 Innovation Showcase at the MIT Sloan CIO Symposium
Time: 7:30 am – 7:00 pm
Date: May 18, 2011
Place: MIT Campus – Kresge Auditorium – Cambridge, MA
Register: www.mitcio.com
Contact: Graham Rong, MIT Sloan CIO Symposium Chair, grong@MIT.EDU


Golf Tournament date has been set!
One of our favorite perennial events is coming up!
This year’s golf tournament will taking place on Wed. June 15th at Cyprian Keyes in Boyleston, MA.
Player registration will be opening up soon and there are a number of sponsorship opportunities still available.

Anyone interested in sponsorship contact Ray Barry at rmbarry@comcast.net.

Here is a list of this year’s confirmed sponsors to date for 2011
o   Cognizant
o   Comcast
o   Compucon Systems, Inc.
o   Coresite
o   Kforce
o   Meridian Leasing Corp
o   Navisite
o   New Horizons
o   Whiteridge
o   Apps Associates
·         Outreach Partner sponsor:
o   Unitiv

Newsletter: March 2011

March Monthly Meeting
The monthly meeting for March is a special event that offers an exciting opportunity packed with industry leaders discussing today’s hot topics in technology.  Boston SIM members are invited to attend this fantastic event for the cost of a normal meeting registration fee: If you have a Membership Meeting Subscription, you are already pre-paid for this event – no additional cost!
If you don’t have a subscription and register now, you can attend the whole day, or just the evening portion, at our standard rates: $50 Member rate (non-members will pay $100).
Finally, this is a great event to bring a friend to – a great way to introduce them to Boston SIM and to CIOs and IT executives in the Boston area.
March 10th, 12 noon – 8:00PM at the The Westin Boston Waterfront, Boston, MA
Topic: The Transformational CIO: Strategies for Success in a Reset World

The CIO Executive Leadership Summit will attract many CIO/IT leaders and C-level executives from the greater Boston Metro area. The Summit is designed to deliver world class thought leadership in an intimate setting. Attendees will receive unique insights into best practices and will hear success stories involving leadership, management, technology and career development.
Highly interactive sessions will provide many opportunities for attendees, speakers and panelists to be engaged in both learning and discussion. The objective for the day is to deliver high quality useful information that attendees can develop into an action plan.

Key Areas of Focus Include:

  • Strategy, Process Improvement and Alignment
  • Innovation and Technology
  • Career Management and Leadership Development
  • Key Topics Will Include:
  • Transformational Leadership
  • Creating and Maintaining Trust and Relationships with CXOs
  • Career Management and Development
  • The Cloud
  • Social Enterprise
  • Mobile Workforce
  • Security
  • Strategic Sourcing
  • Business Analytics

Reasons to Attend:

  • Learn What Companies are Doing to Innovate and Transform their Businesses
  • Engage With Top Executives in an Intimate Atmosphere
  • Hear from Leading Executives and Industry Thought Leaders on How to
  • Leverage Technology for Competitive Advantage
  • Expand Your Network of Peers
  • Gain Key Insights to Help Your Career and Your Organization
  • Leave With an Action Plan

You can find more details on speakers and other specifics at the event website.

Click here to register

Please note – Attendees will need to pay for parking.
The parking rates at the Westin Boston Waterfront Hotel on 425 Summer Street are $22/day.  There are several parking lots at various prices within close walking distance to the hotel.


 


Technology Blog:
Fog Ahead – Migrating Corporate Applications
into the Cloud
Question:  I am interested in moving some of my applications to the Cloud.  How can I preserve my software investment while taking advantage of the efficiencies of the Cloud?
One of the many touted reasons for moving applications to the Cloud is to avoid vendor lock-in, so virtual environment independence is essential for any cloud migration.  However, today all the cloud stacks available, EC2, Cloud.com, Terremark, etc., assume that anyone moving into the cloud is creating new servers, building new systems and applications, not migrating their existing application and systems to the cloud.  Yet, many companies interested in cloud migration do not want to incur the costs associated with application level porting of their existing IT investment.  As many companies have discovered, migrating physical or virtual servers and applications directly to the Cloud is not as simple as it might seem on the surface.
The good news is that there are a number of good ways to address this issue.  Which one is the right one for your company is going to be dependent on your specific requirements.  However the basic choices are a full migration of the existing set of systems to a PaaS (Platform as a Service), moving some of the systems to the cloud to create a hybrid environment, or creating a virtual data center in the cloud.  In more complex environments, a mix of the different approaches might be the right answer.
Full migration – This is the approach you would choose if you need to preserve as much of the existing systems as you can.  While you will need to change the IP addressing schemes and not all platforms are supported, this can be a very cost effective method.  The downside is that each cloud environment is somewhat different, so migrations require tools need to have flexibility and are aware of the specific environment.  The number of migration tool products or applications available on the market is surprisingly small.  Once you ignore the specialized migration tools written by the virtualization platform vendors (VMware vCenter Converter and Citrix XenConvert for example), which are obviously not going to work in a cloud environment, and the repurposed backup tools (Acronis Backup and Recovery v10 Advanced Server Virtual Edition and Double-Take Move for example), the number of tools that have automation and multi-platform support is limited to two.  The RiverMeadow Networks Shaman™ Appliance and PlateSpin Migrate are the only two products on the market today that are both automatable and support virtualization platforms other than Hyper-V and VMware.
Virtual data center in the Cloud – Another product on the market, Cloudswitch takes a different approach to complex existing data center environments.  CloudSwitch encapsulates the VM and preserves all of the existing network architecture/topology, including the IP addressing schemes.  The CloudSwitch solution can be very elegant for companies that are not ready to give up on their existing data center infrastructure but want the capability for transparent cloud bursting.  They also offer a great solution for companies that have reason to keep their networks completely private, yet still move their workloads into the Cloud.  Be aware that since the solution adds another layer of abstraction there is some extra overhead.  Of course, the issue of network capacity and the ability to move large data sets across the WAN remains.
Cloud bursting and hybrid environments – For companies that want to use the cloud for augmentation of their existing services the option of taking a portfolio approach to service locations might be the right solution.  The issue with this approach is the potential for incompatibility between the different environments and the limited management tools.  VMware recently announced Cloud Connector, a new tool to manage hybrid environments across venders, but it does require that all the environments be based on the ESX virtualization platform.
Ultimately which migration approach works best is going to be governed more by the existing environment, the business objectives and the limited number of tools to do it right.  As the Enterprise Public Cloud matures, the tools for migration will become more available and better matches to the needs of businesses. 

 

About the Author
Beth Cohen, Cloud Technology Partners, Inc. Moving companies’ IT services into the cloud the right way, the first time!
bfcohen@luthcomputer.com

Consultants’ Roundtable
The Consultants’ Roundtable previously scheduled for March 3rd is being rescheduled – new date to be announced.


Practitioners’ Roundtable
Mobile Computing – how it affects employers and consumers of technology.  Your children, nieces and nephews have them.  Your clients and vendors have them and will soon expect you to, as well. Your customers all have them.  Your employees are using them.  During work hours for things other than work.  Your competitors are reacting to them – perhaps gaining an edge on you.
Not since the telephone and the printing press before that has a disruptive technology created such a potentially giant shift in how people interact with each other.
Don’t miss this chance to meet with peers at the VP and Director level to discuss this challenge (opportunity).
Date: March 3, 2011
3:15PM – 3:45PM:  Networking and introductions
3:45PM – 5:30PM:  Program and discussion
6:00PM: Dinner
Location: Babson College, Babson Hall room 320.
Dinner to follow at the Babson Executive Conference Center’s Sorenson Commons Dining Room with cocktails and informal networking after that in the Babson Bottom Line Lounge – like other Roundtables, is all included in the registration price.
Note – if there are any topics that you would like to see addressed in a future Practitioners’ Round Table, please send an email to todd.connor@gmail.com or Rob.Daigneau@gmail.com.

Outreach Partner Spotlight
20 Years of Teen Voices

20 Years of Teen Voices
Teen Voices’ mission is to support and educate teen girls to amplify their voices and create social change through media.
is our annual gathering to honor and celebrate our achievements and our dreams. On April 14, 2011 at the Hotel Marlowe we celebrate our 20th anniversary of publishing Teen Voices print magazine – our theme is celebrating 20 years of girls speaking truth to power in Boston and beyond. This year, we will bring together our community of dedicated supporters and new friends to celebrate and support our core mission and programs.

Donna Brazile is our keynote speaker for 2011.

If you or members of your organization would like to attend or sponsor the event, click here


 


MIT Sloan CIO Symposium-
Beyond the Crossroads: How will the CIO role
evolve in the digital business world?
Following the success of the seven prior years, the MIT Sloan Alumni Club of Boston, in association with the MIT Center for Digital Business and the Boston Chapter of The Society for Information Management (SIM), will be hosting its annual MIT CIO Symposium on May 18, 2011.
As CIO and as a senior business executive, you embrace a technology vision to enable improved global business performance for your company. With pressure to do more with fewer resources mounting every year, your success increasingly requires tapping into innovative technologies and new ideas to get the job done. What sparks these ideas? How do you keep up with leading innovations?  Find out at the 2011 MIT Sloan CIO Symposium.
MIT is offering SIM members a special partner discount savings of 25%– Register with the promo code “mitciosim2011”.
Hear from IT business leaders and MIT professors. Network with CIOs and your SIM colleagues. Discover new technologies developed at MIT. This exciting symposium offers a day of presentations, panels, lunch, networking, a closing reception and a special Innovation Showcase featuring 10 carefully selected early stage companies, providing the most innovative and valuable IT solutions.
To become a sponsor of the event, click here to request a sponsorship package
Click here to submit an application to the 2011 CIO Leadership Award
Click here for the Call for Applications for the 2011 Innovation Showcase at the MIT Sloan CIO Symposium
Time: 7:30 am – 7:00 pm
Date: May 18, 2011
Place: MIT Campus – Kresge Auditorium – Cambridge, MA
Register: www.mitcio.com
Contact: Graham Rong, MIT Sloan CIO Symposium Chair, grong@MIT.EDU


Sneak Peak at the April Meeting!
April 14, 2011 – Save The Date!
Boston SIM will be presenting a panel discussion on Social Media – Save the date!
Don’t miss this discussion on a hot topic by a panel of industry leaders!

Sharpen The Leadership Saw
Recap of February’s event
John Larkin Speaks at February SLS
John Larkin, co-founder of TPP Global Services, was the guest speaker at the February Sharpen the Leadership Saw Roundtable held at iRobot in Bedford, MA.  John shared his career path to CIO and beyond.  Early in his career while working for Deloitte, Haskins and Sells and initially at Millipore, John aspired toward General Management.  Once he became CIO at Millipore, having a business impact became his passion.  John’s current aspiration, which began while he was Regional VP of Oracle’s Consulting Division, is to work with IT Leadership across all aspects of leveraging IT within the enterprise and across the business ecosystem.
John then reviewed the role of the CIO, presenting and discussing data from Gartner about what the business wants from a CIO and what a typical CIO does in response.  IT and the CIO can be viewed along a continuum from Operating Manager to Business Partner to Strategic Differentiator.  How the CIO and the company position and perceive IT has an impact on the intent of IT, the technology mindset, the financial mindset toward IT, the role of the CIO, and metrics.  When IT is positioned closer to the Operating Manager, cost, quality, and industry standard benchmarks drive IT’s focus.  When IT is viewed as a Strategic Differentiator, IT and the CIO are engaged in enterprise strategy and transformative technology that impacts business performance.  This lead into a discussion about the expanding role of IT Leadership where the CIO acts as a bridge between business opportunity and IT capability.
Wrapping up, John encouraged the roundtable participants to think about their fit and vision in light of the information he presented.  He then closed with some “random thoughts”:
•    “Best place is where you are with what you have”
o    Where will the action be?
o    Are you a fit?
•    Plan rigorously, react to reality
•    The 5 person IT department
•    Stay close to your customers
•    Attach yourself to good people – your network is your worth
The book discussion was centered about The Real Business of IT: How CIO’s Create and Communicate Value by Richard Hunter and George Westerman.  The group reconvened for dinner and extended conversation at Macaroni Grill in Burlington.

Newsletter: February 2011

 

February Monthly Meeting
February 17th, 5:30PM – 8:00PM
Topic: Value-Based Buying for IT Leaders: Winning the IT Pricing Game
Summary:
ClearEdge Partners President Jack Garrahan will share insights earned from
25 years in the field into the methodologies, strategies and techniques used
by IT vendor sales teams to win your business and grow profit margins.
Garrahan, a veteran deal maker with deep enterprise IT sales and marketing
experience, will advise IT leaders on how to  drive out IT costs by
implementing a “value-based” methodology for their IT acquisitions. This
program includes real-world examples of how customers have dealt with these
challenges.
You’ll learn:
  • The strategies used by the vendors during a sales campaign
  • The methodologies sales teams use to forecast and close deals
  • How vendor sales teams maximize profit from their customer base
  • How to align internal teams to outmaneuver the sales teams

About the speaker:
Jack Garrahan and his ClearEdge team bring decades of independent, senior-
level IT supplier sales expertise to help buyers take a more strategic approach to the IT Pricing Game. They help Global 1000 clients level the playing field with their large IT suppliers and capture immediate hard-dollar deal savings and maximum long-term value from their overall IT spend. Before launching ClearEdge in 2006, Jack served as General Manager of EMC’s Celerra and DMX business units, launched EMC’s global Total Customer Experience program and led EMC’s EMEA business unit in 28 countries. He is a graduate of Boston College and Harvard Business School.

Venue is the Westin Waltham
70 Third Avenue
Waltham, MA 02451

Click here to register

 


 

Technology Blog:
Is Open Source Essential for Cloud Adoption?

 

Andy Oram’s recent article on Open Source software and cloud architectures,
Reaching the pinnacle: truly open web services and clouds, sparked my
thinking on how the enterprise view of cloud architectures might be somewhat
different.  While much of the public cloud infrastructure is built using
Open Source platforms, recent trends show enterprises are embracing a
private cloud model built on proprietary systems, such as VMWare, Azure and
IBM Cloud.  Certainly the private cloud vendors are encouraging this trend,
but is this a temporary aberration on the road to cloud Nirvana or a
different animal entirely?
Cloud computing represents a paradigm shift that has been going on for a few
years.  IT systems are no longer represent a competitive advantage for a
company — that is something to be horded, treasured and developed – but are
seen more like something that resembles a toaster, or a better analogy, a
phone system.  It is expected it to work flawlessly for a reasonable cost,
and everybody needs to have it to function as a business.  At the consumer
end — which is where cloud computing started, see my previous blog post,
Looking for Business Innovation in all the Right Places, for a better
perspective on my thoughts, people don’t care how it works, they want it to
be cheap and always available. If you look at Cloud Computing from that
perspective, using Open Source has a clear advantage over a proprietary
system.
Gmail and Facebook, as Andy notes, are perfect examples of this phenomenon.
These systems are built on Open Source, not because it is better, but
because it is cheaper.  One thing that people often overlook, is that Open
Source is not free, far from it, just cheaper if you can live with its
idiosyncrasies and lack of a company to blame if something goes wrong.
Clearly larger companies with the technical resources can use that to their
advantage to build software on the cloud more cheaply.  I would argue that
unlike the expected effect of democratizing software availability, Open
Source actual has the opposite effect.  Amazon and Google and other large
Cloud vendors can take advantage of the Open Source community and resources,
while smaller companies are stuck with using more expensive and less
flexible commercial products, or they are purchasing downstream services
from Amazon and Google.  To drive home my point, ask yourself, who is
supporting the Open Source projects and how are they actually getting paid
for?
Where does that leave Open Source?  To my mind, it is an enabling
technology, pure and simple.  It serves the cloud providers purposes.  If it
were cheaper and more useful to build something proprietary they would do it
in a minute.  In fact, Google Chrome and the iPhone OS is the latest in the
long history of proprietary software that gets turned into de facto
standards over time.  As a business strategy it carries higher risk, but far
greater payoff.  That is why both Apple and Microsoft have stuck with their
proprietary software strategy for so long.  The cloud providers are using
Open Source simply because it is not what keeps potential competitors out of
the business.  The high cost of building and maintaining data centers is
their real strategic advantage.  Why do you think IBM, HP and other old-line
high end service providers are jumping on the private cloud bandwagon?  They
already have the infrastructure in place, so they are able to take advantage
of their relations with the large corporations to build private clouds for
their customers.

 

About the Author
Beth Cohen, Cloud Technology Partners, Inc. Moving companies’ IT services
into the cloud the right way, the first time!

Sharpen the Leadership Saw Roundtable
Topic: Leadership, Strategy and IT’s value.
Date: February 8th, 1:30PM
Location: iRobot Corp., Bedford, MA
Guest Speaker: John Larkin,
John Larkin, co-founder of TPP Global Services, will discuss
Leadership and IT Strategy. He has over 20 years of experience in IT and
General Management roles in industry and in professional services companies.
John specializes in “Billion Dollar Class Companies”… companies usually
smaller than $2b which have many of the complexities of a large company.
John’s client activities focus on the Office of the CIO, working with the IT
Leadership across all aspects of leveraging IT within the enterprise and
across the business ecosystem.
The book for the February SLS Roundtable is The Real Business of IT: How CIOs Create and Communicate Value, by Richard Hunter and George Westerman. The book explains how IT leaders generate three forms of value important to the CFO,
General Managers and other leaders throughout the organization. The three
forms of value are
  • ROI from an efficient and effective IT department
  • Improved business performance and profitability when IT helps divisions, business units and departments
  • Leadership from CIO’s whose contributions go beyond IT

In this book, the authors also describe how to communicate these forms of value to non-IT leaders so they can understand how the company can benefit from including IT as a strategic partner.
Click here to register


Practitioners’ Roundtable
Mobile Computing – how it affects employers and consumers of technology
Your children, nieces and nephews have them.  Your clients and vendors have
them and will soon expect you to, as well. Your customers all have them.
Your employees are using them.  During work hours for things other than
work.  Your competitors are reacting to them – perhaps gaining an edge on
you.
Not since the telephone and the printing press before that has a disruptive
technology created such a potentially giant shift in how people interact
with each other.  Don’t miss this chance to meet with peers at the VP and
Director level to discuss this challenge (opportunity).
Date: March 3, 2011
3:15PM – 3:45PM:  Networking and introductions
3:45PM – 5:30PM:  Program and discussion
6:00PM: Dinner
Location: Babson College, Babson Hall room 320.
Dinner to follow at the Babson Executive Conference Center’s Sorenson
Commons Dining Room with cocktails and informal networking after that in the
Babson Bottom Line Lounge – like other Roundtables, is all included in the registration price.
Note – if there are any topics that you would like to see addressed in a
future Practitioners’ Round Table, please send an email to

Outreach Partner Spotlight
Recruitment for Summer ‘Tech Apprentice’ Program
Begins
SIM Boston continues its successful partnership with TechBoston
(http://www.techboston.org/).  On Tuesday, February 15th at 7:30 AM, Linda
Norton, IT Vice President of Blue Cross Blue Shield of Massachusetts will
host the Tech Apprentice Employer Breakfast.  The breakfast kicks off the
recruiting season for companies interested in hosting a summer apprentice
from the City of Boston’s public high schools. Last summer, ninety-eight
high school students worked as Tech Apprentices in technology related
positions at 28 companies. A number of SIM Boston members participated as
host employers and provided opportunities that helped shape the educational
and career decisions of their Tech Apprentices.
Tom Barry, Service Desk Manager at Welch’s said he was impressed with the IT
talent of their Tech Apprentice, Torian Pope.  “Torian’s timely engagement
at Welch’s provided the help needed to prepare, image, and initiate
deployments of approximately 80 notebook PC’s to our Local and Remote Field
Sales Force and internal customers.  We were able to start this project
early with the additional resource. “  Torian is now a freshman at Hamilton
College studying Computer Engineering as Posse Scholar.
SIM Boston also financially supported the City of Boston’s Cyber Safety
Campaign (http://www.techboston.org/csc.html).  TechBoston hired and trained
fourteen high school students to work as cyber mentors who were responsible
for conducting Internet safety presentations throughout the City. This
motivated group of students instructed over 4,000 children ranging from
elementary to high school age in the benefits of safe computing practices as
well as the negative impact of cyber bullying.
If you are interested in hiring a talented and motivated Tech Apprentice for
this 7-week internship, please contact Cecilia Oyediran at

Sneak Peak at the March Meeting!
March 10, 2011 – Save The Date!Instead of our regular monthly meeting, Boston SIM and HMG Strategy LLC are sponsoring a special ½  day event:

The CIO Executive Leadership Summit
The Transformational CIO: Strategies for Success in a Reset World

March 10, 2011 – 12:00 PM – 8:00 PM
The Westin Boston Waterfront
Boston, MA

The CIO Executive Leadership Summit will attract over 200 CIO/IT leaders and C-level executives from the greater Boston Metro area. The Summit is designed to deliver world class thought leadership in an intimate setting. Attendees will receive unique insights into best practices and will hear success stories involving leadership, management, technology and career development.
Highly interactive sessions will provide many opportunities for attendees, speakers and panelists to be engaged in both learning and discussion. The objective for the day is to deliver high quality useful information that attendees can develop into an action plan.

Key Areas of Focus Include:

  • Strategy, Process Improvement and Alignment
  • Innovation and Technology
  • Career Management and Leadership Development
  • Key Topics Will Include:
  • Transformational Leadership
  • Creating and Maintaining Trust and Relationships with CXOs
  • Career Management and Development
  • The Cloud
  • Social Enterprise
  • Mobile Workforce
  • Security
  • Strategic Sourcing
  • Business Analytics

Reasons to Attend:

  • Learn What Companies are Doing to Innovate and Transform their Businesses
  • Engage With Top Executives in an Intimate Atmosphere
  • Hear from Leading Executives and Industry Thought Leaders on How to
  • Leverage Technology for Competitive Advantage
  • Expand Your Network of Peers
  • Gain Key Insights to Help Your Career and Your Organization
  • Leave With an Action Plan

 

Newsletter: January 2011

January Monthly Meeting

Meet your incoming SIM officers, including our new president, Kevin More and get an update on the state of the Boston Chapter of SIM.

This event will be held on January 20, 2011 at the Henderson House, located on 99 Westcliff Road in Weston, MA.

5:30-8:00PM – Networking reception with hors’dourves and cocktails

The roster of the SIM Boston Board of Directors for 2011 follows:

Name Boston SIM Title
Ball, Les SIM Silver Facilitator
Barrett, Robert N. Trustee
Barry, Raymond Program Co-Chair
Bolton, Barton S. RLF/LDR Facilitator
Brooks, Michael P. Vice President
Brown, David W. Trustee
Carlson, Eric Helpdesk Roundtable Facilitator
Carroll, Kate E. Chapter Administrator
Catalini, Thomas Web Editor
Cohen, Beth Consultant Roundtable Facilitator
Connor, Todd Newsletter Editor & Practitioner Roundtable Co-Chair
Daigneau, Rob Practitioner Roundtable Co-Chair
Farquharson, Rick Golf Committee Chair
Goldstein, David Program Co-Chair
Grady, William A. Trustee
Hooper, Matthew Marketing & Publicity Chair
Hoppe, Jo Trustee
Johnson, Robert Membership Chair
Kesner, Richard Academic Liaison to SIMI
Kinstler, Zoya Liaison, MIT Sloan CIO Symposium
Leader, Jay Boston CIO Roundtable Chair
Matheson, Dave Outreach Chair
Meadows, Mary C. Trustee; Future Potential in IT Facilitator
Moody, Kavin W. Trustee
More, Kevin President
Morgan, Sara V. Treasurer
Oliver, Paul Portland CIO Roundtable Facilitator
Randall, Patricia M. Trustee; VP of Membership for SIMI
Shipp, Brad Providence CIO Roundtable Facilitator
Sorrentino, Katrina Sharpen the Leadership Saw (formerly RLF Reconnect) Facilitator
Sweet, Bradford R. Trustee
Wellman, William L. Trustee
Whalen, James Secretary

Click here to go directly to the registration page.

Please note that event prices have been raised, effective 2011.  As it pertains to monthly meetings, members fees are now $50 in advance/$70 per session and nonmembers are $100 per session.


Sharpen the Leadership Saw Round Table

Topic: Leadership, Strategy and IT’s value.

Date: January 18th

Location: TBD

Guest Speaker: John Larkin, co-founder of TPP Global Services, will discuss Leadership and IT Strategy. He has over 20 years of experience in IT and General Management roles in industry and in professional services companies. John specializes in “Billion Dollar Class Companies”… companies usually smaller than $2b which have many of the complexities of a large company. John’s client activities focus on the Office of the CIO, working with the IT Leadership across all aspects of leveraging IT within the enterprise and across the business ecosystem.

Book for January SLS Roundtable: The Real Business of IT: How CIOs Create and Communicate Value, by Richard Hunter and George Westerman. The book explains how IT leaders generate three forms of value important to the CFO, General Managers and other leaders throughout the organization. The three forms of value are • ROI from an efficient and effective IT department • Improved business performance and profitability when IT helps divisions, business units and departments • Leadership from CIO’s whose contributions go beyond IT In this book, the authors also describe how to communicate these forms of value to non-IT leaders so they can understand how the company can benefit from including IT as a strategic partner.

Regular registration starts on 01/01/2011 and ends on 01/18/2011.
Late registration starts on 01/19/2011.

Click here to register


Practitioners’ Round Table

Mobile Computing – how it affects employers and consumers of technology

Your children, nieces and nephews have them.  Your clients and vendors have them and will soon expect you to, as well. Your customers all have them.  Your employees are using them.  During work hours for things other than work.  Your competitors are reacting to them – perhaps gaining an edge on you.

Not since the telephone and the printing press before that has a disruptive technology created such a potentially giant shift in how people interact with each other.  Don’t miss this chance to meet with peers at the VP and Director level to discuss this challenge (opportunity).

Date: March 3, 2011

3:15PM – 3:45PM:  Networking and introductions
3:45PM – 5:30PM:  Program and discussion
6:00PM: Dinner

Location: Babson College, Babson Hall room 320.

Dinner to follow at the Babson Executive Conference Center’s Sorenson Commons Dining Room with cocktails and informal networking after that in the Babson Bottom Line Lounge – all included in the registration price.

Click here to register.

Note – if there are any topics that you would like to see addressed in a future Practitioners’ Round Table, please send an email to todd.connor@gmail.com or Rob.Daigneau@gmail.com.


The Evolving Role of the IT Manager – Part 2

From the IT Consultants’ Blog

Question: How can the modern IT manager leverage the new technologies to deliver the most business value to their organization?

Previously I touched on the nature of the IT manager’s role and how it is changing in this new world of sophisticated service delivery, the virtual IT organization, global right sourcing, and a plethora of emerging on-line business models and IT services.  How is it possible for an IT manager to maintain currency in technology while building business skills that can be applied to delivering better IT services to their organization?  To achieve business excellence, what is needed is a different understanding of the both role of IT within the organization and how IT has transformed business in general.

Once IT is a commodity as an IT manager, keeping up on the latest technical skills is like chasing rainbows – there is no pot of gold, just more rainbows.  Despite what Nicholas Carr said in 2003 about IT not mattering anymore, in fact most people agree that it matters a great deal.  However, why and how it matters has changed.  Since IT is no longer a competitive advantage, but a requirement for any successful business, it is vital that IT managers gain understanding and skills in the fundamental business processes of their market segment or industry.  In my thinking, this needs to take precedence over technical skills.  Ironically, in many ways we are moving away from the IT specialist roles of the past 20 years and back towards industry subject matter experts who have enough IT knowledge to apply it in creative ways.  The combination of an expertise in a specific vertical industry and a general technical understanding is far more desirable to industry hiring managers than a deep proficiency in IT skills.  This works because in a labor market where general IT technical skills are easily obtained for relatively little money from a worldwide labor market and the majority of IT systems and services are commodities in the cloud, the real value comes from a deep understanding of how to apply IT to business problems.  Leave the deep technical projects to the IT specialists and outsourcers, but use business skills to apply IT to solve business problems and advance organizational objectives.

The best way to gain those skills is to concentrate on learning business skills.  What people often forget is the business skills are not just what you learn in school, although taking business classes in finance, project management and/or business processes will certainly help.  The more important business skills that must truly be learned on the job are the so called soft skills, such as project management, organization and general management, sales and leadership.  With this combination, an IT manager will be able to stay competitive in the new business world order.

Follow our IT Consultants’ Blog by clicking hereAbout the Author
Beth Cohen, Cloud Technology Partners, Inc. Moving companies’ IT services into the cloud the right way, the first time!


Membership – 2011 renewals and growing our chapter membership

Unless you are already paid for 2011, memberships expire on 12/31/10.  However, there’s a short “grace period” for renewal so please don’t delay.  To do so, click here.  As you know, Boston SIM is the preeminent meeting place for IT executives in the greater Boston area with over 450 members.  Remember, membership is the lifeblood of our association – the continual infusion of intellectual capital adds to the already rich membership value proposition and expands the quality of our SIM network.  Each member both contributes to, and benefits from, that intellectual capital.  Please renew today!

To grow our chapter membership, please nominate IT executives in your personal or professional network. These are people you have a relationship with – a colleague, subordinate, business partner, client, golf buddy, etc. – we need you to identify them and act as their Sponsor by nominating them. We’ll do all the heavy lifting, but we need sponsors to extend an invitation to join, then introduce and connect us to the nominee (make sure to copy Robert Johnson (rjohnson@atrion.net) on your email). Please, we need your help to make this happen!

Thanks and best regards,
Robert

About Robert Johnson — Robert Johnson is the new incoming chapter membership chairperson taking over responsibilities from Michael Brooks.  Robert has been a chapter member for the past several years and a participant of the Membership Committee since joining SIM.  Robert can be reached at rjohnson@atrion.net or 401-595-7134.


Leadership Development Round Tables (LDR) Set Schedules

The Leadership Development Round Tables (LDR) in both Boston and Hartford have set their schedules for 2011 as follows:

May 5-6

June 16-17

September 8-9

October 20-21 (Boston)

October 27-28 (Hartford)

The LDR is open to any and all RLF graduates regardless of which forum or class year they attended. The objective is to continue the journey of personal leadership development based on one’s individual needs. The format is similar to the RLF in terms of ground rules and overall approach. The differences include such items as fewer books, a Harvard case study each session, personal leadership moments, and more in-depth discussions. The participants also help guide and set the curriculum including the book selection.

The Boston LDR will be held at the Center for Executive Education at Babson College in Wellesley, MA while the Hartford LDR will be at the Travelers Learning Center in downtown Hartford, CT. Bart Bolton will facilitate the Boston LDR and Kevin Ryan will do the Hartford LDR.

If you’re interested in registering or have any questions, please contact either Bart Bolton (bartbolton@aol.com – 508-520-3532) or Kevin Ryan (kevin.ryan@noggintops.com – 860-306-4497).


A Year Up Student Reflects after the SIM-sponsored Field Trip to Babson College
By Martha Garcia, Year Up participant

I was born in Boston, but I was raised in the Dominican Republic.  I am a 22 year-old Hispanic female.  After going back and forth from the Dominican Republic to Boston, I finally became stable in one place; I’m currently living in South Boston with my mother, sister, and nephews.  I am the youngest of five sisters and three brothers.

I have a strong passion for music, especially when I get depressed or mad over something.  I feel that music is the best way to take my stress away.  I like watching the news so that I am aware of what is going on in the world.  I also like traveling and exploring different places.

I joined Year Up because a teacher at my high school told me about the organization through a career program and I was very excited to get accepted.  Now that I am a part of Year Up I am happy because I feel this is the right place for me.  I am learning something and interacting with my peers.  I appreciate life more than before because I know that with a good education you can survive and accomplish more in this world.

After six months of being a student at Year Up and currently five months on my Internship, I am thrilled to say that I am proud of my accomplishment during my internship.  Now I’m officially a Boston Financial employee.  One of the many good things about this company is that they have tuition reimbursement.  With the 18 college credits I will receive once I graduate from Year Up, I can’t ask for more in terms of education.  My advice to any young adult that is wondering about their future is to try Year Up because they do help you; they do care about you; and as long you want to give your best, they will help you just like they did with me.  They put me in a good internship while helping me apply for school and in the end I will soon earn 18 credits that I can transfer to any school.  Trust me, Year Up is the best place to start and after you graduate, Babson College can be your choice to transfer those 18 credits to.  For me, now, it will be a great opportunity to apply to a school that I consider one of the best – Babson College.

Visiting Babson College was a great experience.   I found the school very pretty and the food was delicious.  When the students that attend Babson College were sharing their experiences, I was impacted by how prepared and confident they appeared.  After hearing them talk about how great Babson College is, I could not help going to the internet and learning a little bit more about the school.  I like how Babson provides a different kind of education.  Teachers are doing a good job by having students prepare presentations and a class project.

Overall, based on what I researched and learned when I visited Babson, I believe like others that Babson College is a great business school.  I love the effort and support they give to their students.  They try hard to prepare them well for their career, teaching them tools that will help them accomplish their dreams and walk in the right direction.  The students that were sharing their experiences reflected that Babson College is doing a great job teaching all students to be leaders.   I would strongly recommend all students that have the opportunity to attend this school take advantage of everything it has to offer because in the end it will be worth it.

—————————-

SIM Member Opportunity to Give Back

As an IT professional you are engaged in what is and has been one of the most exciting professions for the last 50+ years with no change in the future.  Your career has been good to you and you enjoy going to Boston SIM meetings and exchanging ‘war’ stories with your peers.  Life is good but there is  a way to make it even better!!

You can share your experiences, ideas, philosophies and life lessons with students at Year Up, Boston SIMs first Outreach partner www.yearup.org.  These students take a break from the classroom every Friday at mid day and listen to IT professionals, like you.  It’s informal and very interactive and fun for you and them.  It takes some prep but many times you can’t prepare for the questions you will get asked.  These students are working very hard to understand just what it is like to work in your environment and your ad-hoc, honest and straightforward response is what they eat up and want to hear so they know what to expect when they enter your world.

As someone who has met with the Year Up students at least a dozen times, I do it, to give back and watch these young people hang on your every word.  It is very rewarding for me, otherwise I wouldn’t go back again and again.

It only takes a little time in the middle of a Friday to visit their 93 Summer St. building and speak with a class.  Simply call Stuart Childress, 617-542-1533 x1012, tell her you are a Boston SIM member and would like to volunteer to speak on a Friday noon.

Brad Sweet
Boston SIM Trustee


BOSTON SIM 2011 EVENT AND SUBSCRIPTION PRICING CHANGES

As you well know, we all currently face economic challenges in every aspect of our lives.  In our Board meetings, we’ve debated long and hard on how to deal with these challenges.  In the end, we felt that continuing to offer high quality programs was our ultimate responsibility to our constituents.  As such, we have nominally raised the prices on our programs as follows:

Monthly Meetings: $350 Subscription Price for ten meetings. (Individual Event Price – Members $50 in advance/$70 per session; nonmembers $100 per session).

CIO Roundtables: $350 for four Roundtables ($125 per session).

Practitioners Roundtable:  $250 for four Roundtables ($80 per session).  Sharpen the Leadership Saw: $180 for four Roundtables ($50 per session).

SIM Silver: $180 for four Roundtables ($50 per session).

Consultants Roundtable:  $250 for four Roundtables ($80 per session).

Help Desk Roundtable: $180 for four Roundtables ($50 per session).


Sneak Peek at the next Boston SIM Monthly Meeting

February 17th, 5:30PM – 8:00PM

Topic: Value-Based Buying for IT Leaders: Winning the IT Pricing Game

Summary:
ClearEdge Partners President Jack Garrahan will share insights earned from 25 years in the field into the methodologies, strategies and techniques used by IT vendor sales teams to win your business and grow profit margins. Garrahan, a veteran deal maker with deep enterprise IT sales and marketing experience, will advise IT leaders on how to  drive out IT costs by implementing a “value-based” methodology for their IT acquisitions. This program includes real-world examples of how customers have dealt with these challenges.

You’ll learn:

  • The strategies used by the vendors during a sales campaign
  • The methodologies sales teams use to forecast and close deals
  • How vendor sales teams maximize profit from their customer base
  • How to align internal teams to outmaneuver the sales teams

About the speaker:
Jack Garrahan and his ClearEdge team bring decades of independent, senior-level IT supplier sales expertise to help buyers take a more strategic approach to the IT Pricing Game. They help Global 1000 clients level the playing field with their large IT suppliers and capture immediate hard-dollar deal savings and maximum long-term value from their overall IT spend.  Before launching ClearEdge in 2006, Jack served as General Manager of EMC’s Celerra and DMX business units, launched EMC’s global Total Customer Experience program and led EMC’s EMEA business unit in 28 countries. He is a graduate of Boston College and Harvard Business School.

Venue:

Westin Waltham
70 Third Avenue
Waltham, MA 02451

Newsletter: December 2010

December Monthly Meeting

Enterprise 2.0: The State of an Art

Andrew McAfee, author of Enterprise 2.0: New Collaborative Tools for Your Organization’s Toughest Challenges (Harvard Business Press, 2009) will discuss how Web 2.0 technologies and philosophies are making their way into organizations. He will describe how these tools have the potential to transform how companies collect and share knowledge and tap into their collective intelligence.  McAfee will use case studies to show how leading companies are using Enterprise 2.0 to improve their practices and results.

All attendees will receive a free copy of Andrew McAfee’s book: Enterprise 2.0: New Collaborative Tools for Your Organization’s Toughest Challenges.

This event will be held on December 16, 2010 at the Legal Seafoods Exchange Conference Center, located on Northern Ave in South Boston.

Registration, Networking and Dinner – 5:30-6:30 PM

Welcome – 6:45-7:00 PM

Program – 7:00-8:00 PM

Click here to connect to our the Members’ Area of our new SIM Boston webpage and learn how to register for this event.

———————

Special note to new SIM members from our Membership Chair, Michael Brooks, regarding SIM Boston’s 5th Annual New Member Reception

Starting with our 30th Anniversary celebration in 2006 it has become a tradition in Boston SIM to invite the current “class” of new members to attend our December meeting as guests of the Chapter.  If you joined Boston SIM at any time during 2010 you are cordially invited to be our guest of honor at the December Monthly Meeting.

This will be an outstanding opportunity for the “Class of 2010” to meet and network with longstanding Chapter members and for them to welcome the newbie’s to Boston SIM.  So, whether you have been a SIM member for 30 years or 30 minutes, mark your calendars and plan to attend.

Please help us prepare for this event by making your reservation for this month’s meeting.


Feedback on last month’s meeting

If you enjoyed last month’s meeting with Dr. George Westerman on communicating IT value to the organization, please feel free to read or join in on our Blog by clicking here


Joint Contractors’ & Practitioners’ Roundtable The New CIO – The Changing Role of the CIO in an Outsourced World

Tom Catalini, Vice President, Technology at William Gallagher Associates will join us at a special joint meeting of both the consultants and practitioners’ round tables.  Join us as we discuss the changing role of the CIO and how both practitioners and consultants can benefit from understanding the forces that are shaping the new paradigm of IT management.

Our meeting will begin at 3:15PM with networking at the Microsoft Executive Briefing Center Rhode Island room at Jones Road in Waltham.  After the Roundtable, we’ll move to Biagio Restaurant on Moody Street in Waltham for relaxed networking and dining.

The schedule is as follows:

Thursday December 9th, 2010 – 3:15PM
The Rhode Island Room at the Microsoft Executive Briefing Center
201 Jones Road
Waltham, MA.

3:15PM – 3:45PM: Networking and introductions:
3:45PM – 5:30PM:  Program and discussion
6:00PM – Dinner at Biagio in Waltham at 123 Moody Street (www.biagiowaltham.com)


The Evolving Role of the IT Manager – Part 1
From the IT Consultants’ Blog

Question: With emerging cloud technologies and more outsourcing than ever, how can IT executives benefit from understanding the forces that are shaping the new paradigms of IT service delivery?

As the world starts climbing out of the worse recession in 60 years, the pressure to deliver more for less has never been more intense.  Business executives are being asked to increase the productivity and efficiency of their organizations and drive ever higher profit margins.  In response, IT managers who have been producing miracles and driving down the cost of IT services while increasing the efficiency of companies for over 10 years, need to add yet more skills to their already overflowing laundry list.

Ironically, while IT does hold down labor costs and streamline business operations, and is clearly vital to any company’s survival, IT managers are still being asked to squeeze out yet more efficiency, while retaining the flexibility demanded of the modern commercial organization.  This pressure has given us: just in time inventory management and streamlined supply chains, decision support systems to allow for faster strategic business decisions based on real-time information about business performance, the virtual IT organization, global right sourcing, and a plethora of on-line business models and IT services to choose from.  If cloud technologies and outsourcing are viewed as more efficient services delivery models that offer flexibility and an expense cost model, the savvy IT manager can embrace the possibilities without sacrificing a leadership role in the organization.

For the IT manager who needs to achieve this level of services sophistication, it is no longer enough to be broadly literal in all the many technologies that make up the modern IT infrastructure.  Now it is even more important that the average IT executive gain a deep understanding of their company’s industry and organizational objectives, combined with an ability and understanding of IT portfolio management, project management, contract management, politics and leadership.  With this formidable combination of skills, an IT leader is ready to apply their strategic understanding of their company’s business to choosing the right IT services to their organization.  So, how are you going build those vital business skills, without sacrificing your technology currency?

Follow our IT Consultants’ Blog by clicking here

About the Author
Beth Cohen, Cloud Technology Partners, Inc. Moving companies’ IT services into the cloud the right way, the first time!


Check out our new SIM Boston promotional videos!

You may have seen the cameras at recent meetings — now is your opportuity watch our new SIM Boston promotional videos!

Click here to connect to the SIM Boston YouTube channel to watch.  You are encouraged to send this link to colleagues who should be Boston SIM members but who have net yet signed up.


Boston SIM Members in Transition

SIM is the premiere network for IT leadership and a key objective of the Boston Chapter is to enable you to network with your colleagues in our membership. We have facilitated networking through our monthly programs, leadership breakfasts, social and other events. To enable you to enhance your networking experience, we have an opportunity for you to partner with members from other chapters (NY, NJ, FW and PA) using an on-line discussion group and weekly conference calls to communicate with each other directly.

After evaluating several options, we selected Yahoo Groups as the technology platform. Yahoo provides a secure and easy way to communicate via e-mail. Joining a discussion group is optional, by invitation only and open to all Boston SIM Members in Transition.

The group (SIMJobPosts) may be utilized by any member who joined this group to post a job opportunity that they may have received from a colleague or search company and are authorized to distribute.  Once enrolled, you will receive conference call information.

The group must not be used for marketing, selling or promoting products/services of any kind, or for marketing other organizations, or by members for seeking positions for themselves or others.

How will it  work?:
If you want to take advantage of these networking opportunities, please send an email request to Bill Grady at bill@connemaragolf.net

Each member who responds will be sent an invitation to join the group. Joining will be voluntary. If you choose to opt out of joining, you will not have access to any information posted, nor will you be able to assist your fellow SIM members in solving their problems.

In order for you to post your request, you can send an e-mail to the specific Yahoo account and it will act like a distribution list, sending that note to everyone who joined that group.

In order to post messages, you can also respond to one of the e-mails you receive:

Members have the option of receiving each post as a separate e-mail (1 to 1 ratio) or a daily digest that would contain a header section with a “table of contents” of all posts for that day, along with the detailed posts at the end of the e-mail.

Yahoo also allows for posting and reading posts directly through their web site if you prefer that option.

Instructions on joining the group:

  1. Once you have indicated your desire to join, you will receive an e-mail invitation from the site administrator. Click the link and it will take you to Yahoo Groups.
  2. If you do not have a Yahoo ID – sign up for one. Create a user ID and Password. During the signup process, Yahoo will ask you to create an optional Yahoo e-mail account. This is not required, as posts can be sent to any e-mail account you would like.
  3. Once you have your Yahoo ID – hit the button to join the group.
  4. Edit your group profile to indicate how you want to get messages sent to you:
    A. You can select daily digest or
    B. You can select individual e-mails
  5. Once you have joined, we suggest you send an email to the group telling (briefly) who you are, that you are a new member from Boston SIM and that you look forward to helping others in the group.

Please understand that the introduction is not to be used for any marketing or to ask for help; the opportunity to offer and receive help will come from your activities in the group.
We encourage you to sign up, try the discussion groups and look forward to your feedback.
Sincerely,

Bill Grady
Trustee, Boston SIM


News from SIM Outreach Partner Teen Voices

Teen Voices is an intensive journalism and mentoring leadership development program for teen girls in Boston whose mission is to support and educate teen girls to amplify their voices and create social change through media. Through its program, teen girls create an internationally distributed print and online alternative magazine reaching 45,000 readers worldwide and receiving more than 202,000 annual pageviews from 175 countries.

Through funding from SIM, Teen Voices accomplished the following three goals in FY10:
1. Continue critical technology training and technology career exposure;
2. Launch new website to increase web traffic and internal ease of use; and
3. Activate the development pipeline to improve organizational efficiency.

Teen Voices Board Member and SIM member Dorothy Hatzikonstantis chaired a board/staff Technology Committee that launched the new Teen Voices website. The members of that committee included Sonia Howard (Pegasystems), Britt Hed (SIM), Angel Santos Burres (Board Member and TechBoston), and Seema Pandya (Genzyme).

New website released!

For many years, Teen Voices’ website was old and outdated; we could not even publish content without hiring a technology consultant! In FY10, we launched a new website that operates on a more flexible publishing platform so we can publish more content in response to topical. Our online content is also updated more frequently, often weekly, replacing our monthly online magazine format. In April, Examiner.com named our new website one of “the best five websites for teens.”

Teen Voices also increased our social media presence and outreach through the use of popular forums like Facebook and Twitter, illustrating our viability as a unique and safe space for teen girls from all over the world to explore topical issues from diverse perspectives.

In our core program, SIM funding helped support the technology workshops that Teen Voices offers to teen editors. Workshops aimed to teach the participants how to use office technology and to address issues such as cyber safety, sexting, and peer-to-peer file sharing.

Teen Editor Charlene Fernades said after attending February 2010’s Technology Training, “I need to have this [online safety] workshop again and bring my older sister. She’s always giving out her info online.”

We held two-hour computer training sessions for 60 teen editors during orientation for the fall 2009 and spring 2010 sessions, conducted a Google training for 15 teen editors on November 14, 2009 with trainer Katherine Kuan, President of the MIT Society for Women Engineers (SWE), and SWE members Jing Li and Sandra Chen, and held a technology training on February 26, 2010 for 32 teen editors MIT SWE on web page development and how to stay safe on the internet by being able to identify trustworthy sites to use while surfing the web.

“Web development is like a whole different language and I’m learning some of it! Go me!” remarked Teen Editor Davia Dempster following the Spring 2010 training.

“Thank you, Boston SIM”

We are deeply grateful to the Boston Chapter of the Society for Information Management. The Chapter became our only funder who designated funding exclusively for technology. Your support helped us to stay on track with implementing our three year strategic plan, VISION 2011, and to build organizational capacity. Updating and upgrading our website, along with the redesign of our logo and print magazine, has been noted by many of our long-time supporters as our most exciting accomplishment in years. As a girl-generated media organization targeted at youth, it is critical that we are cutting edge. Thanks to your financial assistance and the help of talented, tireless SIM volunteers, we are now poised to increase our visibility and viability as a unique and safe space for teen girls from all over the world.

Poetically Speaking – an Annual Teen Voices Event

Poetically Speaking is Teen Voices’ annual event that showcases the poetic and spoken word skills of teen girls in and around the Boston area. At this year’s Poetically Speaking, themed “Weathering the Storm,” poets recognized the times in life when people are battling through stormy weather while harnessing the love and support needed to weather the storm. Performers submitted poems under one of four categories: Do Point, Cloudy with a Chance of Sunshine, S.T.O.R.M (Sisters Taking Over Recreating Media), and Disaster Relief. More than 200 individuals attended to watch 20 teen girls perform their original poetry.

Here is a poem by former Peer Leader, Anna Cat Brigida, from this year’s event:
Reaching  My Do Point – Anna Cat Brigida
When I look around
All I see are people looking around
With that judgmental eye
But if I
Could change the world,
I’d make us all blind
So that we’d see with our hearts and minds
But I’m not sure how EVERYBODY WOULD feel about that
So….. in the mean time
I’d like to ….

Let everyone know the path to pre-judgement is a rocky trail…
And that if we keep judging others we are bound to fail…
Besides, people need to stop scrutinizing every detail
Because for every person there is not a perfect label,
Not everyone is a perfect number on the Richter scale
I’d also like to…
Eliminate domestic abuse and dating violence
Yes, I’ll be the first to break the code of silence
‘Cause I know that you “love” him and through the rain the line seems blurred
But if you scream through the thunder your voice can still be heard

Mostly I just wish people recognized each person’s internal storm
Because I thought our planet was supposed to be globally warm,
Yet why is everyone acting so cold?
WE SHOULD BE WORKING TOGETHER, OUR FUTURES TO MOLD

And what’s with all this negativity?
I’d like to eliminate the word “can’t” from everyone’s vocabulary
THE WORD “CAN’T” KEEPS UP DOWN
AND WHEN WE START TO BELIEVE IT
OUR SUCCESS GETS CLOUDED
AND OUR POSITIVITY FREEZES
THE WORD CAN’T MAKES US WEAK
WHEN WE REALLY ARE STRONG
THE WORD CAN’T TEARS US DOWN
AND THERE’S NOTHING MORE WRONG
THAN GIRLS BEING TORN APART
BECAUSE OF DRAMA AND FIGHTS
LADIES PUT DOWN YOUR FISTS
AND FIGHT FOR WHAT’S RIGHT
If we work together we can start our own earthquake

And everyone in this room will be the first ones to shake
ENOUGH WITH THE violence, the judging, and the “I can’t do it”
UNTIL this change comes I know I’ll never quit.
PEACE


Sneak Peek at upcoming SIM Boston Monthly Meetings

January 20th, 5:30PM – 8:00PM

Please join us on for our first monthly meeting of the new year.  Meet with your Boston SIM friends and colleagues for networking and dinner as you listen to the Boston SIM Board of Directors briefing on the state of the Boston SIM Chapter.

Venue:

Henderson House
99 Westcliff Road
Weston, MA 02493

—————————-

February 17th, 5:30PM – 8:00PM

Topic: Value-Based Buying for IT Leaders: Winning the IT Pricing Game

Summary:
ClearEdge Partners President Jack Garrahan will share insights earned from 25 years in the field into the methodologies, strategies and techniques used by IT vendor sales teams to win your business and grow profit margins. Garrahan, a veteran deal maker with deep enterprise IT sales and marketing experience, will advise IT leaders on how to  drive out IT costs by implementing a “value-based” methodology for their IT acquisitions. This program includes real-world examples of how customers have dealt with these challenges.

You’ll learn:

  • The strategies used by the vendors during a sales campaign
  • The methodologies sales teams use to forecast and close deals
  • How vendor sales teams maximize profit from their customer base
  • How to align internal teams to outmaneuver the sales teams

About the speaker:
Jack Garrahan and his ClearEdge team bring decades of independent, senior-level IT supplier sales expertise to help buyers take a more strategic approach to the IT Pricing Game. They help Global 1000 clients level the playing field with their large IT suppliers and capture immediate hard-dollar deal savings and maximum long-term value from their overall IT spend.  Before launching ClearEdge in 2006, Jack served as General Manager of EMC’s Celerra and DMX business units, launched EMC’s global Total Customer Experience program and led EMC’s EMEA business unit in 28 countries. He is a graduate of Boston College and Harvard Business School.

Venue:

Westin Waltham
70 Third Avenue
Waltham, MA 02451