2012-02-29: Helpdesk Roundtable: Mobile Device Management

Helpdesk Roundtable: February 29, 2012

All Customer Service and Helpdesk Directors and Managers are invited to attend the next Boston SIM Helpdesk Roundtable session on Wednesday February 29th from 2:00 to 5:30 p.m.

The meeting will be hosted at Management Sciences for Health in Cambridge, MA followed by a networking dinner at the Elephant Walk restaurant in Brookline, MA. The Elephant Walk serves Cambodian and French cuisine which should be an interesting and fun chance to enjoy different food while networking with peers.

The topics for this meeting will be Mobile Device Management and Recruiting, Hiring and Retaining staff. • Mobile Device Management – For this discussion, we are going to talk about the options around managing mobile devices, from BYOD (bring your own device) to fully managed solutions.

Please note: Both discussion topics will be a facilitated roundtable format, i.e. We will have one or two members lead the discussion, presenting their company’s methods and tools and example, but we want to share the varied experiences – good and bad, insights and challenges – from all participants. Therefore we ask that you each think about the topics and be prepared to give a 5 minute overview of how these work (or don’t work) in your company.

To register, please click here.

2012-03-01 Practitioners & Consultants Roundtable: Mobility & Collaboration

*** Please note: This meeting has been rescheduled from December 8th and it will be held in conjunction with the Consultants Roundtable. ***

Mobility and collaboration technologies are rapidly changing the landscape of our technical infrastructures and creating opportunities for businesses to foster an environment for innovation. Demand at our recent Roundtable events has shown that this topic is, indeed, hot on the list of many of our constituent Practitioners. We will have a special expert guest speaker at this meeting, David Price, from Meridian Group International, to add some insights to our discussions. Come join your friends and colleagues to talk about what’s happening at your businesses to address these hot technologies. 

Location: Babson College, Wellesley, MA

Date: March 1, 2012

4:00 PM – 4:15 PM: Registration, networking and introductions
4:15 PM – 6:00 PM: Program and discussion
6:15 PM – Dinner at Babson Executive Conference Center, Sorenson Commons

To register for this event, click here.